$45,000 – $50,000/Annually
Immediate Opening!
As a global leader, we bring together the best in science, technology, business and people to help solve tough challenges and shape a new age of consumer goods. We are currently seeking a full-time Service Coordinator/Scheduler.
The Service Coordinator/Scheduler acts as a key voice and representative of our company and is responsible for the coordination and scheduling of service while providing top notch customer service. The Service Coordinator/Scheduler will be highly organized, detail-oriented, process-driven, upbeat, a self-starting, a hardworking team player and a problem-solver.
Service Coordinator/Scheduler Responsibilities:
- Schedule and coordinate service requests according to customer specifications
- Process all work orders and maintain records of customer requests and all work performed
- Prepare daily work schedules and schedules effective and efficient routes for work crews
- Escalate work orders when necessary and maintain constant communication with customers regarding the status of service requests
- Review and ensure all necessary documents have been completed
- Enter all documents and schedules into the system
- Performed other duties as assigned
Service Coordinator/Scheduler Requirements:
- A minimum of 1 year of scheduling experience
- Outstanding communication skills, phone etiquette, ability to speak clearly and concisely
- Proficient in Microsoft Office Suite
- Ability to work in a fast-paced environment